Our team of experts will work with your company and lead the teams through the beginning stages of Business Process Management, including understanding your customer’s wants and needs and setting up a system to break the deadlock of competing priorities; the critical stages of problem solving and development of a plan; setting baseline readings to determine improvement and review; and facilitation of the process for ongoing efficiencies.

Our facilitators will show your team how to overcome the hurdles they are facing and will provide expert guidance on how to implement their own process efficiently and effectively in the company.

Our facilitators will also hold mock executive reviews to help the teams prepare for management presentations, highlighting areas of focus to get the maximum benefit both for the team and for the company executives. This consultation may be requested in 1/2 day blocks.

Course: Project Management For Everyone
This course will present Project Management concepts in ways that non-Project Managers can understand and relate to. We’ll discuss how to manage a project to completion, how to handle mutliple priorities, and the measurements necessary to manage a project This course is intended for those who are not going forward for Project Management certification but wants to be more efficient in their assignments.

Course: Project Management Skills
This three day interactive course is designed to introduce you to a consistent process for managing any Project in an Organization. It is based on the information in the Project Management Body of Knowledge (PMBOK) from the Project Management Institute. To maximize learning, an actual PM example may be used for in-house courses.

Tools for Lean Implementation
This interactive one-day overview is designed to introduce the student to a set of methods/tools that minimize the resources required for processes by the elimination of waste (non-value add activities) that may lead to inflated costs, lead times and inventory requirements. Covered tools include: Kaizen, 5S, Mistake Proofing (Poka-Yoke), Visual Workplace, Standardized Work, Cellular Flow, Value Stream Mapping, Quick Changeover/Set Up, Pull Kanban Systems, Total Productive Maintenance (TPM). Lean Enterprise emphasizes the use of quality improvement programs, preventive maintenance, pull systems as well as flexible work forces and production facilities.

Lean ISO QMS Workshop
This interactive, three-day workshop provides students with the tools to move their organizations beyond mere conformance to ISO 9001:2000. Students learn through the integration of Lean Enterprise Tools, both on and off the manufacturing floor, that they can establish a continual improvement system that truly improves bottom line results. Lean Enterprise focuses on improvement though the elimination of waste in processes. ISO 9001:2000 is focuses on continual improvement as an integral part of an organization’s Quality Management System (there are over a dozen requirements for improvement in the standard).

Lean Six Sigma Overview
This interactive, two-day class provides students with an overview of the effective integration of Lean and Six Sigma tools to drive out waste, reduce variation, improve customer satisfaction and continually improve their organization’s bottom line results. Lean and Six Sigma Tools comprise a powerful continual improvement engine for any organization to achieve world class bottom line results.

Six Sigma is an initiative that ties quality improvement to tangible dollars saved. The formal program takes 4 weeks of intensive study and is very costly. The McDonald Consulting Group can show you how to achieve the same result by obtaining only the courses you need, and integrating them yourself.

Course: Implementing Baldrige Criteria
This five-day intensive course brings your team through the Baldrige criteria element by element, reviewing previous winners’ submissions in this category to provide an insight to how other high performing companies have interpreted the standard, as well as setting up appropriate targets and goals for your team. We will also outline the information that is needed for demonstration of each of the criteria elements, and will review any data as appropriate. This class is very intensive; the outcome is a blueprint for Baldrige implementation

Course: Baldrige Submission Review
This course will review your submission and provide you with a score based on the data and information presented. This review can then be used to fine-tune your submission prior to submission at the local, state, or national level. The review is done by an experienced Malcolm Baldrige National Quality Award (MBNQA) examiner.

Course: Business Process Mapping and Improvement
Before a process can be improved, it first needs to be fully understood. This intensive three-day class blends classic classroom instruction with illuminating and fun student workshops to cover the basics of business process management.