Summary:

Lean ISO QMS Workshop is an interactive, three-day workshop that provides students with the tools to move their organizations beyond mere conformance to ISO 9001:2000 and harness the power of Lean. Students learn through the integration of Lean Implementation Tools that they can establish a continual improvement system that truly improves bottom line results. Lean Implementation focuses on improvement though the elimination of waste in processes. ISO 9001:2000 focuses on continual improvement as an integral part of an organization’s Quality Management System (there are over a dozen requirements for improvement in the standard); ISO 9004:2000 leads beyond implementation to provide ideas for further continual improvement  . Lean ISO provides this framework for continual improvement.

This class covers the ISO 9004:2000 standard (with emphasis on the requirements for continual improvement), key Lean Tools for continual improvement, and strategies for integrating the two. A free bonus complimentary 3 hour desk audit/gap analysis is included for ‘in house’ classes. This audit is performed off site prior to the class based on documentation supplied by the organization. This analysis evaluates how well the organization’s current QMS utilizes Lean Methodology and highlights where opportunities exist.

Attendees:

Attendees that will benefit from this course include: quality managers, QMS internal auditors, process owners, supervisors and plant managers. This course is ideal for employee or manager who is interested in implementing an ISO 9001:2000 conforming Quality Management System that goes beyond the requirements, and functions as a continual improvement engine for achieving better bottom line results.

Lean ISO QMS Topics:

Day 1: ISO 9004:2000 Continual Improvement Overview:

** Background and history of the standards
** The Process Approach to Quality Management Systems
** Understanding of each continual improvement requirement in the standard and how to detect conformance

Day 2: Lean Tools Overview:

** Background and history of Lean Enterprise
** Understanding of key Lean Tools/Methods

Day 3: Putting it All Together:

** Understanding how Lean Tools can transform your QMS beyond mere conformance
** Using Lean Tools as part of an Integrated Continual Improvement system

Course Materials:

Course material includes fully annotated presentation material, to allow the attendees to focus on what is being taught rather than on taking ‘good notes’. A licensed copy of the relevant standard is also provided, so that each attendee can annotate their standard as the course progresses.

Workshop Methods:

In addition to ‘classroom instruction’, the course relies heavily on examples from industry that the class is asked to discuss and make determinations on. Our instructors are external (registrar) auditors, Plexus certified instructors, and they draw on their deep and varied experiences to provide many real-life examples for discussion.

Duration:

3 days