Root Cause Analysis (RCA)
Course: Root Cause Analysis
The Root Cause Analysis course covers the basics of analysis – identifying why you’re having a problem. This is the prelude to coming up with a solution. Once we have determined what the problem is, we move on to Tools.
Root Cause Analysis Tools picks up where the basics of identifying why you’re having a problem leaves off. We’ll talk about the more sophisticated tools that you can use to investigate a problem, and some of the pros and cons of these ways, and what specialized skills may be needed to analyze a process.





