Course: Implementing Baldrige Criteria
This five-day intensive course brings your team through the Baldrige criteria element by element, reviewing previous winners’ submissions in this category to provide an insight to how other high performing companies have interpreted the standard, as well as setting up appropriate targets and goals for your team. We will also outline the information that is needed for demonstration of each of the criteria elements, and will review any data as appropriate. This class is very intensive; the outcome is a blueprint for Baldrige implementation

Course: Baldrige Submission Review
This course will review your submission and provide you with a score based on the data and information presented. This review can then be used to fine-tune your submission prior to submission at the local, state, or national level. The review is done by an experienced Malcolm Baldrige National Quality Award (MBNQA) examiner.